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Air Rage: The Underestimated Safety Risk
Angela Dahlberg
(Author)
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Routledge
· Paperback
Air Rage: The Underestimated Safety Risk - Dahlberg, Angela
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Synopsis "Air Rage: The Underestimated Safety Risk"
This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the air passenger and the airlines. It also builds a synergistic model addressing the traditional conflict between safety and service objectives. Incorporating a diffusion of air traveller tension, a Passenger Risk Management Model leads to a strategic approach for reducing incidents of Air Rage.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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