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Army Logistics: Better Approach Needed to Identify Systemic Causes of Problem Parts: Nsiad-93-86
U. S. Government Accountability Office ( ; U. S. Government Accountability Office ( (Author)
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Bibliogov
· Paperback
Army Logistics: Better Approach Needed to Identify Systemic Causes of Problem Parts: Nsiad-93-86 - U. S. Government Accountability Office ( ; U. S. Government Accountability Office (
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Synopsis "Army Logistics: Better Approach Needed to Identify Systemic Causes of Problem Parts: Nsiad-93-86"
Pursuant to a congressional request, GAO reviewed the Army Aviation Systems Command's efforts to identify systemic problems with the quality and availability of certain helicopter parts. GAO found that: (1) the Command's approach has been to resolve individual problems as they arise, instead of identifying the systemic causes of problems; (2) the Command collects information necessary to identify parts with quality problems, but the information is not useful in its current state; (3) the completeness and accuracy of the information in the Deficiency Reporting System (DRS) depends on input from functional directorates that are responsible for investigating identified problems; (4) the Command is developing a proactive approach to improving the quality of its parts and reducing operating and support costs; and (5) one activity within the Command has been developing and testing a proactive system to promptly identify parts that are likely to develop problems with supply availability.
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