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Customer Centricity & Globalisation: Project Management: Manufacturing & It Services
Chandra Sekar
(Author)
·
Partridge Publishing India
· Hardcover
Customer Centricity & Globalisation: Project Management: Manufacturing & It Services - Sekar, Chandra
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Origin: U.S.A.
(Import costs included in the price)
It will be shipped from our warehouse between
Friday, July 19 and
Friday, July 26.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "Customer Centricity & Globalisation: Project Management: Manufacturing & It Services"
The book gives exclusive chapter titled -Ten Commandments of Customer centricity. The book is all about addressing customer satisfaction. Managing the transition from customer satisfaction to customer delight. Making sure customers are Happy and continuously using feedback from customers to improvise products in relation to competition's products. The book lays equal emphasis on both Manufacturing & IT services. Agile & scrum practices as applied to managing Global IT projects & the impact on global business & emerging best practices are dealt . Challenges of employee attrition in IT projects, their impact on Projects & methods to address them are explained.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Hardcover.
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