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Customer Service Training for Front Line Personnel
Customer Service Training Institute
(Author)
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Createspace Independent Publishing Platform
· Paperback
Customer Service Training for Front Line Personnel - Training Institute, Customer Service
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Origin: U.S.A.
(Import costs included in the price)
It will be shipped from our warehouse between
Friday, August 09 and
Friday, August 16.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "Customer Service Training for Front Line Personnel"
Frontline Personnel are the people who interact with our customers each and every day. They are our first line of contact and very often how they interact will be the difference between satisfying a customer or having them walk out the door. Training Front Line Personnel in Customer Service Techniques is critical to the continued success of any business. Making sure every person has the skills they need to provide the very best customer experience is important to your company's future. The problem has always been getting these people the training they need without losing time from work or paying for expensive seminars. Because of this, The Customer Service Training Institute developed "Customer Service Training for Front line Personnel". This book provides all the information Front Line people need to provide the very best in Customer Service. From basic techniques to conflict resolution, we cover it all from the viewpoint of the frontline worker. The book requires no previous experience or specialized knowledge and can be read and understood by anyone. Make this part of your customer service program to ensure the very best experience for every customer.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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