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portada Designing Better Services: A Strategic Approach from Design to Evaluation
Type
Physical Book
Author
Publisher
Language
Inglés
Pages
115
Format
Paperback
Dimensions
23.4 x 15.6 x 0.7 cm
Weight
0.19 kg.
ISBN13
9783319631776
Categories

Designing Better Services: A Strategic Approach from Design to Evaluation

Stefano Maffei (Author) · Francesca Foglieni (Author) · Beatrice Villari (Author) · Springer · Paperback

Designing Better Services: A Strategic Approach from Design to Evaluation - Foglieni, Francesca ; Villari, Beatrice ; Maffei, Stefano

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Origin: U.S.A. (Import costs included in the price)
It will be shipped from our warehouse between Friday, August 09 and Friday, August 16.
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Synopsis "Designing Better Services: A Strategic Approach from Design to Evaluation"

Explains design of a service step by stepHighlights the importance of service evaluation in supporting service design and fostering innovationProvides service design and evaluation tools suitable for practitioners, companies, and public administrations

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