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portada E-Mail-Management: Professionelle Kundenkommunikation in Unternehmen Und Service-Centern (in German)
Type
Physical Book
Author
Publisher
Language
Alemán
Pages
260
Format
Paperback
Dimensions
22.9 x 15.2 x 1.4 cm
Weight
0.36 kg.
ISBN13
9783322822918
Edition No.
1
Categories

E-Mail-Management: Professionelle Kundenkommunikation in Unternehmen Und Service-Centern (in German)

Jan Peter Kruse (Author) · Harald Lux (Author) · Gabler Verlag · Paperback

E-Mail-Management: Professionelle Kundenkommunikation in Unternehmen Und Service-Centern (in German) - Kruse, Jan Peter ; Lux, Harald

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Synopsis "E-Mail-Management: Professionelle Kundenkommunikation in Unternehmen Und Service-Centern (in German)"

Die Anzahl der eingehenden, aber auch der ausgehenden E-Mails in den Serviceabteilungen der Unternehmen nimmt rasant zu. Nur wer rechtzeitig und professionell organisatorische, personelle und technische Ma nahmen ergreift, kann dieser aufkommenden E-Mail-Flut wirkungsvoll begegnen. Die Autoren behandeln rechtliche Aspekte wie Werbeverbote, "Vertragsschluss per E-Mail" und gehen auf technische Lösungen, personelle und organisatorische Anforderungen an ein zeitgemä es E-Mail-Management ein.

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The book is written in German.

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The binding of this edition is Paperback.

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