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Entwicklung eines Service Programms im ITIL Umfeld: Abwicklung von Supportanfragen in einem Help-Desk Umfeld mit integriertem Personal-Ressourcen-Management
Markus W. R. Müller (Author)
·
Vdm Verlag Dr. Müller E.K.
· Paperback
Entwicklung eines Service Programms im ITIL Umfeld: Abwicklung von Supportanfragen in einem Help-Desk Umfeld mit integriertem Personal-Ressourcen-Management - Markus W. R. Müller
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