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How To P!ss Off The Customers: a book of bad advice
Rohvannyn Shaw
(Author)
·
Createspace Independent Publishing Platform
· Paperback
How To P!ss Off The Customers: a book of bad advice - Shaw, Rohvannyn
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Origin: U.S.A.
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It will be shipped from our warehouse between
Friday, July 19 and
Friday, July 26.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "How To P!ss Off The Customers: a book of bad advice"
"How to P!iss off the customers" is a light hearted book of "advice" for anyone who works in customer service, from reps to supervisors. The author has more than ten years customer service in the field and has seen it all, in both tech support and pharmacy settings. This book will show you the finer points of poor communication, rudeness on the phone, how to hang up on someone without being caught, how to ruin a meeting, and how to mispronounce a wide range of medications and technical terms. Let the crazy characters of PegCo demonstrate how to win the Worst Employee of the Year Award, all without getting fired!
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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