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Putting Citizens First: Engagement in Policy and Service Delivery for the 21st Century
Lindquist, Evert A. ; Vincent, Sam ; Wanna, John (Author)
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Anu Press
· Paperback
Putting Citizens First: Engagement in Policy and Service Delivery for the 21st Century - Lindquist, Evert A. ; Vincent, Sam ; Wanna, John
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Origin: U.S.A.
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Synopsis "Putting Citizens First: Engagement in Policy and Service Delivery for the 21st Century"
This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions and involving them in the delivery and design is for many governments a normative ideal; it is a worthy objective and sounds easy to achieve. But the reality is that putting citizens at the centre of policy-making is hard and confronting. Are governments really serious in their ambitions to put citizens first? Are they prepared for the challenges and demands such an approach will demand? Are they prepared to commit the time and resources to ensure genuine engagement takes place and that citizens' interests are considered foremost? And, more importantly, are governments prepared for the trade-offs, risks and loss of control such citizen-centric approaches will inevitably involve?
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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