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portada Sales & Service: The Cutting Edge of Self Storage
Type
Physical Book
Language
Inglés
Pages
164
Format
Paperback
Dimensions
22.9 x 15.2 x 0.9 cm
Weight
0.23 kg.
ISBN13
9781690990185

Sales & Service: The Cutting Edge of Self Storage

Christel F. Land (Author) · Independently Published · Paperback

Sales & Service: The Cutting Edge of Self Storage - Land, Christel F.

Physical Book

£ 15.48

  • Condition: New
Origin: U.S.A. (Import costs included in the price)
It will be shipped from our warehouse between Friday, July 19 and Friday, July 26.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.

Synopsis "Sales & Service: The Cutting Edge of Self Storage"

In this self-storage specific book, business coach Christel F. Land boils down the most relevant research on why customers buy and combines it with industry best practices. The result is a simple yet powerful step-by-step approach to how you can make the most of every single customer interaction you have. You will learn: - How your mindset influences your sales performance and what you can do to change it. - A simple sales model that you can use for straight forward sales, objection handling and dealing with disappointed customers. - How to adapt your style to the four different customer types. This will help you build trust quicker and close more effectively. - A simple service model that gives you all the ingredients you need to build strong customer loyalty. - How to stay successful in sales over time. - And much more. Whether you are in a customer-facing role or in sales management, this book offers lots of practical tips and tricks that will help you sell and serve your customers with excellence

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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.

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