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portada Walking In Your Customers' Shoes: The step by step guide for SMEs - why and how to map your customer journeys to deliver rapid, profitable, sustainabl
Type
Physical Book
Author
Publisher
Language
Inglés
Pages
92
Format
Paperback
Dimensions
22.9 x 15.2 x 0.6 cm
Weight
0.18 kg.
ISBN13
9781533373991
Categories

Walking In Your Customers' Shoes: The step by step guide for SMEs - why and how to map your customer journeys to deliver rapid, profitable, sustainabl

Nigel Greenwood (Author) · Createspace Independent Publishing Platform · Paperback

Walking In Your Customers' Shoes: The step by step guide for SMEs - why and how to map your customer journeys to deliver rapid, profitable, sustainabl - Greenwood, Nigel

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£ 21.58

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Origin: U.S.A. (Import costs included in the price)
It will be shipped from our warehouse between Friday, July 19 and Friday, July 26.
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Synopsis "Walking In Your Customers' Shoes: The step by step guide for SMEs - why and how to map your customer journeys to deliver rapid, profitable, sustainabl"

A practical, step by step guide to business growth for SMEs through mapping customer journeys. It includes advice on how to make and communicate changes to ensure rapid, sustainable, profitable, business growth. The author has spent 25 years helping businesses large and small improve their customer experience. His advice helped an SME double in size in a year, and a large corporate improve customer retention by 50%.

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