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portada what to say to a porcupine: 20 humorous tales that get to the heart of great customer service
Type
Physical Book
Publisher
Author
ISBN13
9780814416792
Categories

what to say to a porcupine: 20 humorous tales that get to the heart of great customer service

Richard S. Gallagher (Author) · amacom/american management association · Physical Book

what to say to a porcupine: 20 humorous tales that get to the heart of great customer service - richard s. gallagher

Physical Book

£ 12.01

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Origin: U.S.A. (Import costs included in the price)
It will be shipped from our warehouse between Monday, July 29 and Monday, August 05.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.

Synopsis "what to say to a porcupine: 20 humorous tales that get to the heart of great customer service"

What do a demanding colony of porcupines, an upscale restaurant run by hyenas, and a famous medieval knight have in common? They are all part of one of the most entertaining and instructive books on customer service ever written.

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