customer relations; management - general; workplace culture
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add value or stay home
Howard E. Hyden
(Author)
·
Center for Customer Focus
· Hardcover
add value or stay home - Hyden, Howard E.
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Origin: Spain
(Import costs included in the price)
It will be shipped from our warehouse between
Friday, July 19 and
Friday, July 26.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "add value or stay home"
"Outside-In" is a way of thinking. It's not customer service! It's looking at every facet of your business and asking: How does this add value for the customer, from the customer's point of view? Knowing what your customers really want because of the WAY you ask them. Learning how to keep more of your current customers, close more proposals and gain new ones is just the tip of the iceberg when looking at your business from the "Outside-In!" This book will change, forever, how you look at your business."
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Hardcover.
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