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Is This About Me or You?
Andrew Priestley
(Author)
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Writing Matters (Wm)
· Paperback
Is This About Me or You? - Priestley, Andrew
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Origin: U.S.A.
(Import costs included in the price)
It will be shipped from our warehouse between
Wednesday, July 17 and
Wednesday, July 24.
You will receive it anywhere in United Kingdom between 1 and 3 business days after shipment.
Synopsis "Is This About Me or You?"
An essential guide on how highly effective leaders listen, understand and respond to people who are upset. This unpacks a proven strategy for diffusing difficult conversations that leave people feeling understood rather than frustrated and angrier. Incredibly simple - incredibly effective. Is This About Me Or You? explains listening filters, why conflicts escalate and how to diffuse them with professionalism, compassion and the total absence of agenda, techniques and tactics that usually make things worse. Simple. Game-changing.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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