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Words Matter: How One Little Word Can Change the Way You Do Business
Norman P. MacDonald
(Author)
·
Createspace Independent Publishing Platform
· Paperback
Words Matter: How One Little Word Can Change the Way You Do Business - MacDonald, Norman P.
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Origin: U.S.A.
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Friday, July 12 and
Friday, July 19.
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Synopsis "Words Matter: How One Little Word Can Change the Way You Do Business"
Words matter. How we talk about our customers will have a direct impact on how we "think" about our customers. As you will learn from this book, customers are not "a" customer or "the" customer. They are MY customer and YOUR customer. If we fail to remember that, sooner or later they will become someone else's customer.
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All books in our catalog are Original.
The book is written in English.
The binding of this edition is Paperback.
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